Singapore Airlines reduces fuel surcharges

Courtesy Singapore Airlines

Courtesy Singapore Airlines

Good news for Singapore Airlines (SIA) customers. While American carriers are quite adamant about not passing on savings resulting from the fall in oil price to their customers, SIA has become one of the few airlines that have volunteered to share the windfall with their customers.

Both Qantas and Virgin Australia have earlier said they intend to do away with fuel surcharges for some routes but incorporate them in the fare like any other operating cost element, the expectation being that the bottom-line should be lower in light of lower fuel costs. (See Is Qantas robbing Peter to pay Paul, Jan 26 2015)

However, SIA is retaining its current fare structure, reducing fare surcharges from February 26, 2015. The decrease ranges from US$5 to US$83 per sector, depending on the distance and class of travel. It will also apply to SilkAir flights.

Another airline that is said to reviewing its fuel surcharges is Qatar Airways.

But the number remains small. Sure, no airline is in the business for charity, but there’s such a thing as fair practice, the very reason why authorities such as the Australian Competition and Consumer Commission exist. (See A conscionable call as oil price plummets: Will airlines reduce airfares? January 26, 2015) Well done, SIA!


About Dingzi
Writer by passion, with professional expertise in aviation, customer service and creative writing. Aviation veteran, author, editor and management consultant. Besides commentary on business issues and life-interest topics, travel stories and book reviews, genres include fiction, poetry and plays. Nature lover who abhors cruelty of any form to animals, and a tireless traveler. Above all, a dreamer.

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