Laptop ban: Qatar Airways offers free loan

I wrote in an earlier blog (see US & UK ban laptops on board: Will this become the security standard? Mar 22, 2017) that in the light of the US and UK authorities banning the carriage of laptops and other electronic devices larger than a normal cellphone, airlines may find a business in the loan of laptops.

His Excellency Akbar Al Baker courtesy Qatar Airways

Not to be disadvantaged by the exemption given to U.S. Carriers, Qatar Airways is going one better in offering free laptop loans in business class on all U.S. Bound flights from affected airports. Prohibited items will be collected at the gate before boarding and securely packaged for loading as checked baggage.

Qatar Airways Group chief executive Akbar Al Baker said: “We truly appreciate the importance of being able to work on board our aircraft.” Hence, the laptop loan service. Other Middle east carriers are likely to follow suit.

What about Economy class passengers? It may seem a cumbersome procedure, considering the large number as high as 350 or more. A limited number of laptops may be offered on a first-come-first-basis, thus encouraging would-be passengers to book early – something that the airlines definitely want. Or, the fare may be structured as with or without a laptop, which like newspapers may be picked up at the gate before boarding.

Nothing is impossible. Leave it to the marketing professionals to come up with creative solutions.


About Dingzi
Writer by passion, with professional expertise in aviation, customer service and creative writing. Aviation veteran, author, editor and management consultant. Besides commentary on business issues and life-interest topics, travel stories and book reviews, genres include fiction, poetry and plays. Nature lover who abhors cruelty of any form to animals, and a tireless traveler. Above all, a dreamer.

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